Add a domain

Before you start

• A registered domain. We sell domains through Namecheap, and you can also register with any other provider you like.
• Access to the registrar’s DNS settings if you registered the domain elsewhere.
• About 5 minutes (plus DNS propagation time, which can be up to 24 hours).

Tip

If you registered your domain with us, we can help with DNS, redirects, and email records directly. If you registered elsewhere, we can still help — you’ll just need to make the actual changes at your registrar.

Sign in to WHP

You can sign in to WHP two ways:

1. Through your client portal (recommended). Go to https://secure.anhonesthost.com, sign in to your account, open Services → My Services, click your hosting plan, then click Login to WHP. No extra password to remember.
2. Directly with your WHP credentials. Visit https://<your-server-hostname>:8443 and sign in with the WHP username and password you set up. Your server hostname is in your welcome email and on the service page in the client portal.

Steps

1. In the sidebar, click Domains.

2. Under Add New Domain on the left, type your domain (for example, example.com). Don’t include http:// or www. — just the bare domain.

3. Click Add Domain.

WHP creates the standard set of DNS records automatically for the new domain:

• A record for the apex domain → your server’s IP
• CNAME for www → the apex
• NS records for the nameservers
• MX record → the mail server
• TXT record for SPF

You can review and tweak any of these from the DNS Management panel on the right side of the Domains page (select the domain from the dropdown).

Point your DNS at us

There are two paths depending on where the domain is registered:

Registered with us. Nothing to do — we set DNS automatically when the domain was added. Skip ahead to verify.

Registered elsewhere. At your registrar, do one of the following:

• Set the nameservers to the values shown on the Domains page (recommended — gives us full DNS control, easier to support), or
• Keep your existing nameservers and add an A record pointing the domain to the IP shown on the Dashboard page under Server Information.

Verify it worked

DNS changes can take up to 24 hours to propagate worldwide. To check:

• Run dig example.com +short from a terminal — once you see our server’s IP in the result, you’re live.
• Or use a web tool like whatsmydns.net to see propagation across many regions.

Once DNS resolves, visiting your domain in a browser will reach WHP — though you’ll see a default placeholder until you create a site.

Troubleshooting

“Pending DNS” for more than 24 hours. Re-check the nameservers or A record at your registrar — typos and trailing dots cause silent failures. Clear your local DNS cache to rule out client-side caching.

Domain returns a generic placeholder. DNS works but you haven’t created a site yet. Create one and bind this domain to it.

Wrong site loads. Another site on your account is bound to this domain. Open Sites in the sidebar and make sure the correct site is bound to it.

Related

• Create a site

Still stuck?

Still stuck? Open a support ticket and our team will help.