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Knowledge Base

Add-ons overview

Add-ons are optional extras you can layer onto your base hosting plan. Each is billed separately and can be enabled or removed from your client portal at any time.

What’s available

Section titled “What’s available”
  • Site Monitoring — proactive alerts when something looks wrong (error spikes, brute-force attempts, exploit signatures).
  • Archival email — long-term, searchable retention of your mail outside the live mailbox.
  • Resource upgrades — extra CPU, RAM, or storage without changing plans.
  • Email upgrades — extra mailboxes or larger per-mailbox storage caps.

How billing works

Section titled “How billing works”

Add-ons are pro-rated to align with your base plan’s billing cycle and appear as separate line items on your next invoice. Cancelling an add-on stops it from the next cycle — you keep access through the end of the period you’ve already paid for.

How to enable an add-on

Section titled “How to enable an add-on”
  1. Sign in to the client portal.
  2. Go to Services → My Services and pick your hosting plan.
  3. Click Upgrade/Downgrade (sometimes called Add-ons depending on the add-on).
  4. Pick the add-on, review the price, and confirm.

WHP applies the change usually within a few minutes — no downtime for any of the add-ons listed here.

Still stuck?

Section titled “Still stuck?”

Still stuck? Open a support ticket and our team will help.